Hubby and I got started talking about communication yesterday because, well, we talk about things like that. We started comparing notes on our suggestions for building an effective communication strategy among teams.
With him being in a much more “structured” team environment and myself being in a more “flexible” team environment, I wasn’t sure there would be a ton of commonalities, but I was intrigued by some of the excellent advice he dished out on the topic.
Here’s our 7 tips for fostering positive, effective team communication:
- Leaders set the tone: This one might be a bit obvious, but as a leader (or business owner) you have to set a workplace dynamic that shows them you’re approachable. Often, your tone/mood/energy (for the woos!) directly correlates to the type of communication you can expect from your team members.
- Create a culture that fosters open communication: A culture is an ecosystem, it’s the safe container for holding open communications. Building a culture that encourages conversations among team members significantly increases people’s desire to actually communicate with you and others because they know their thoughts & opinions will be met with compassion.
- Never make assumptions: never, ever assume that information was passed to someone else; always over-communicate with your team members and take the extra 2 minutes to send a quick email about that thing you thought they already knew about.
- Hold regular meetings: Hands down, this is the best way to make sure everyone on the team is on the same page. Schedule weekly “huddles” with the team. Keep the agenda succinct and and celebrate WINS before moving on to any other business.
- Practice transparency: Share intimate details about projects with the entire team – not just those who are directly involved. This keeps everyone invested because they’re able to see a bigger picture and goal. When you’re transparent about what’s going on (good or bad) you give them a sense of purpose for the work they’re doing.
- Don’t be afraid to ask for help: Simple. When you need help, ask for it.
- Be proactive in trying to help others: Ask “What can I do to help?” You’d be amazed at how these powerful 6 words can diffuse or encourage a meaningful, productive conversation.
There ya have it, folks. If you’re looking to build up your team communication or create a better working relationship with your clients, try implementing these 7 ideas today.
Psssst – the same rules apply in personal relationships, too, especially that last one! :)